Last Updated: September 11th, 2023
- ACCEPTANCE OF TERMS
By using the Product, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with these Terms, please cease using the Product immediately.
- CHANGES TO THESE TERMS
- CHANGES TO OUR WEBSITE
We may update and change the content on our website at any time without notice. We are not liable for any information or content that may be inaccurate, incomplete, or outdated.
- ACCESSING OUR WEBSITE
Access to our website is provided on a temporary basis. We may suspend, withdraw, discontinue, or change any part of the website without notice. We will not be liable if, for any reason, the website is unavailable at any time or for any period.
- YOUR ACCOUNT AND PASSWORD
If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
- INTELLECTUAL PROPERTY RIGHTS
Ownership and Usage of Intellectual Property:
We assert our exclusive ownership or licensing rights to all intellectual property associated with our website and the materials presented on it. These works are safeguarded by copyright laws and international treaties. All rights to these works are reserved.
You are permitted to print a single copy and download extracts of pages from our website for your personal use. Additionally, you may share content from our website within your organization.
It is strictly prohibited to modify in any way the printed or digitally downloaded materials. You must not utilize illustrations, photographs, video or audio sequences, or any graphics independently from their accompanying text.
You are required to acknowledge our status, as well as that of any identified contributors, as the authors of the content on our website.
Any commercial use of the content on our website necessitates obtaining a license from us or our licensors.
Content Posting License:
By posting or adding any content to the website, you grant us a perpetual, non-exclusive, royalty-free, irrevocable, worldwide, and transferable right, and license to utilise that content in any manner, including reproduction, modification, and public communication. You also authorise us to allow others to do the same.
Moral Rights Consent:
You consent to any act or omission that would otherwise constitute an infringement of your moral rights. If you add any content in which a third party holds moral rights, you must ensure that the third party also provides consent in a similar manner.
- No Reliance on Information
The content on our website is provided for general information only. It is not intended to be advice on which you should rely. We make no representations or warranties regarding the accuracy, completeness, or reliability of any information on the website.
- LIMITATION OF OUR LIABILITY
To the extent permitted by law, we shall not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with the use of this website.
- THIRD-PARTY LINKS AND RESOURCES ON OUR WEBSITE
Our website may include links to external sites and resources provided by third parties. These links are provided for informational purposes only. We do not have control over the content of these external sites or resources, and we do not assume responsibility for the privacy practices of such websites. We strongly advise you to exercise caution and review the privacy policies of any external website that collects personal information when you leave our site. Accessing these external links is done at your own risk.
- SHIPPING & DELIVERY
We may arrange delivery of Physical Goods. Delivery times may vary, and we are not responsible for any loss or damage during delivery.
We handle returns, refunds, and repairs in accordance with our obligations under the Australian Consumer Law. Please contact us for details.
You agree to indemnify us and hold us harmless from any claims, suits, demands, or expenses arising from your use of the Items.
We may terminate these Terms for any reason or if you breach them. Termination automatically occurs if we cease operating the Product. You may terminate these Terms by contacting us if you have registered for an account.
- OTHER ACTION
We reserve the right to monitor and take action regarding Content and alleged breaches of these Terms, including removing Content and terminating access.
- ACCEPTABLE USE
You agree not to use the Product or Items for unlawful purposes or in ways that damage the Product, Items, or our business. Please review the complete list in clause 13 of these Terms.
- VARIATION OF TERMS
We may vary or amend these Terms at our discretion. Continued use of the Product after such changes implies your agreement with the modified Terms.
- THIRD PARTY LINKS
We may include Third Party Links for information, but we do not endorse or guarantee their accuracy. Use these links at your own risk.
- CHANGES TO PRODUCT
We may vary, alter, amend, or update the Content, Materials, or Product at any time. The Product may also become temporarily unavailable.
- INTELLECTUAL PROPERTY
We own all intellectual property rights in the Product and Items. You may not use our intellectual property for unlawful purposes.
- USER REGISTRATION
Registration may be required to use the Items. You are responsible for providing accurate information, maintaining the security of your account, and promptly notifying us of any compromises.
- REVERSE ENGINEERING AND SECURITY
You agree not to reverse engineer or violate the security of the Items.
- SPAM POLICY
Using the Items for gathering email addresses or sending unsolicited emails is prohibited.
- GENERAL PROVISIONS
These Terms are governed by the laws of Queensland, Australia. Each party submits to the jurisdiction of the courts of Queensland, Australia.
- CONTENT SUBMISSIONS – USE OF TERMS
If you submit content to our website, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media.
By using this website, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us before using the website.
- CONTACT US
If you have a question or comment regarding this Terms or wish to make a complaint or exercise your rights, please contact our Team on the following details:
07 3390 3988
Waterlily Head Office:
2/271 Lytton Road
Morningside, 4170. Brisbane, QLD.
We will need to verify you, and we will respond to you within a reasonable period to acknowledge your complaint and inform you of the next steps we will take in dealing with your complaint.
If you are not satisfied with our response, you may complain to the Office of the Australian Information Commissioner (OAIC) via the OAIC website: www.oaic.gov.au.