Privacy Policy
Waterlily Australasia Pty Ltd
Effective Date: 11/09/2023
Welcome to Waterlily Australasia Pty Ltd.’s privacy policy. This document outlines how we protect your privacy while you use our website, referred to as “the Product,” which is owned and operated by Waterlily Australasia Pty Ltd (ACN 127 226 125).
1. INTRODUCTION
We are committed to safeguarding your privacy as you use our Product. This Privacy Policy specifically pertains to our Product and does not extend to any linked external websites or applications.
2. DEFINITIONS
– Company IP: This includes the contents, layout, design, colors, appearance, graphics, and imagery of the Website, Content, and Materials, as well as all associated intellectual property rights.
– Content: Any content, writing, images, audiovisual content, or other information published on the Product.
– Effective Date: The date this Privacy Policy comes into effect.
– Goods: Any products provided by or through the Product.
– Items: The collective term for the Product, Goods, Content, and Materials.
– Materials: Any materials, information, or documentation provided to you in connection with your use of the Goods or Product.
– Parties: Refers to both you (the user of the Product) and us (the owner of the Product).
– Personal Information: Information obtained from you in connection with your use of the Product.
– Privacy Policy: This privacy policy.
– Product: The website, including all pages, subpages, blogs, forums, connected pages, and internet content, located at Waterlily Australasia Pty Ltd.
– Third-Party Links: Links or references to websites, content, or materials not controlled by us.
– Us, We, Our, the Company, or the Owner: Refers to Waterlily Australasia Pty Ltd and its employees, affiliates, agents, or representatives.
– You or Your: Refers to the user of the Website.
– Your Content: Any Content posted to or added to the Website, Content, or Materials by you or authorized by you.
3. INFORMATION COLLECTION
a. When you use the Product, we may collect information through automatic tracking systems, such as information about your browsing preferences.
b. Additionally, we may collect information voluntarily provided by you, such as during the sign-up process or while using the Product.
c. To access specific features of the Product, you may need to provide Personal Information, which we collect as follows:
- We do not collect personally identifying information unless voluntarily provided by you.
- Personal Information may be required for specific Product features, such as making purchases, receiving notifications, or general emails.
- Some features may require more specific information, like credit card details for purchases.
d. Periodically, we may request information to improve our Product, Goods, Content, or Materials, such as demographics, shopping preferences, or product feedback.
4. COOKIES
a. Cookies are small files that store information about your browsing behavior on your computer or mobile device.
b. Cookies do not access information stored on your computer and help customize your user experience.
c. Most web browsers accept cookies by default, but you can control and manage them in your browser settings.
5. DATA SECURITY
a. While no internet data transmission is entirely secure, we take data protection seriously and use physical, digital, and managerial measures to safeguard your Personal Information.
6. DATA COMBINING
a. We do not combine, link, or aggregate your Personal Information with other data we hold.
7. DATA USAGE
a. We use your Personal Information to enhance your Product experience, including order fulfillment, customer service, and updates about the Product.
8. BUSINESS CHANGES
a. If our business undergoes mergers, restructuring, or sale, your Personal Information may be transferred as part of the transition.
9. EMAIL OPT-IN/OUT
a. If you wish to opt out of receiving emails from us, follow the instructions provided in our emails or contact us using the details at the end of this Privacy Policy.
10. ACCESS AND CORRECTION
a. You have the right to request access to, update, or correct your Personal Information held by us.
11. SECURITY DISCLAIMER
a. By using the Product, you acknowledge that internet data transmission is not entirely secure, and we do not guarantee the security of your information.
12. CHANGES TO POLICY
a. We may update this Privacy Policy at any time, and changes apply to information collected after the effective date.
13. COMPLAINTS
a. We take complaints seriously and aim to handle them promptly. Contact us using the details below to submit a complaint.
14. CONTACT US
a. For inquiries or concerns regarding this Privacy Policy, please contact our Sales Team at sales@waterlilyskinbodyspa.com.au or call 07 3390 3988.